We help providers improve their tenants’ experience of social housing.
We make it easier for authorities and associations to offer tenants choice, to manage payments and voids, and to help contractors maintain properties safely.
More efficient processes allow providers to do more for their community. With better data, they’re able to deliver smarter, more responsive services that keep costs down. Rents are collected, appointments are met, repairs and maintenance jobs are done on time.
And with the time and money saved, providers can free up resources to deliver a face-to-face service that some tenants depend on.
Organisations we help
Case Study
19th February 2020
Cx transforms tenant services, supports mobile working and streamlines processes for Muir Group
News
5th August 2020
Harrow Council selects Civica’s cloud software to support improved tenant services
Case Study
10th September 2019
Case study: Wheatley Group streamline services and improve support for vulnerable tenants
Our housing expertise
Better matchmaking of customer needs and homes
Liza Handley, Customer Relationship Manager, Civica discusses how capturing the right property data, alongside specific customer requirements allows local authorities to offer quality and sustainable homes that meet customers’ needs.
How can digital support the social housing sector?
Michelle Tyler, Director, Social Housing at Civica, looks at how housing associations can use cloud technology to support tenants.
So how do we enrich our asset management data with modelling?
Justin Fisher, Product Manager, Housing reflects on his approach to Building Information Modelling (BIM)
Make change happen with Cx
Delivering better, responsive services to your customers
Download overview brochure
The Changing Landscape for Social Housing
A practical guide to achieving a sustainable future
Download the whitepaper
Are you talking to me?
From Alexa to Siri, or Bobi to Florence bots have become a seamless extension in our everyday lives. In volume 2, we delve into their world and examine the impact for housing
Find out more
Discover how Civica can help you manage your housing and your organisation more effectively, explore our products below:
Cx - Housing Management
Transforming customer engagement and service delivery by putting customers at the centre of your operations
Cx Asset Management
Manage properties that are safe and sustainable with Cx.
Housing Needs Solution
Providing choice for those with Social Housing Needs
Cx Contractor Workforce
A digital platform to boost your repairs and maintenance operation. Automate routine tasks and mobilise your workforce.