Organisations that see complaints and feedback for the rich source of useful feedback that it is and stand out in a crowd.
Download Civica’s iCasework fact sheet and learn:
- How better complaints handling means happier customers
- Capture and analyse feedback across all your channels
- Why a dedicated complaints management solution could deliver the light bulb moment you’ve been waiting for
iCasework
Manage customer feedback, complaints and issues more effectively with cloud software that’s quick to set up and easy to use
Find out more