Local authority leaders across the UK have shared their experience of delivering local public services during a global pandemic. Common themes shared are:
- Sharing for the 'common good' has helped relax data sharing hurdles for now
- Local data has provided greater insight than at the national level
- Councils are piloting and expanding automation to reduce repetitive processes, costs, and delivering joined-up services
- Councils are building or extending data structures for better insight services
- The pandemic has now proved the value of digital to the entire workforce.
As we tread new ground in a post-pandemic future, we’ll share insight into these 5 themes.
We’ll consider challenges such as how do we continue harnessing the power of social purpose to build better places to work and live? How is technology helping councils to do more with less? What will service inclusion look like for all citizens?
How are public services navigating multi-agency working?
Find out in our podcast with Chartered Institute of Housing, Sussex and Surrey Police, and Ealing Council.
How are councils using tech against the pandemic?
Read how Liverpool city council and Redbridge have met the challenge with technology.
Lasting legacies for local government
Lorraine Smith, Divisional Managing Director explores what legacies of COVID-19 will local public services take forward.
Extending our reality
Can immersive technologies support the future of public services?
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